Privacy Policy

Privacy Policy for Text Messaging

Effective Date: June 1, 2025

Suburban Lash LLC, DBA Suburban Lash & Beauty (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, and protect the information you provide when you opt in to receive text messages (SMS) from us.

1. Information We Collect

When you sign up for text messaging services through our website or in person, we may collect the following:

  • Your name

  • Your mobile phone number

  • Appointment-related information

  • Communication preferences

2. How We Use Your Information

We use your information solely for purposes related to our services, including:

  • Sending appointment confirmations, reminders, and updates

  • Sharing promotions, offers, and salon news (if you’ve opted in)

  • Responding to customer service inquiries

We do not sell or rent your personal information to third parties.

3. Consent and Opt-Out

By providing your mobile number and opting in, you consent to receive automated text messages from us. Message and data rates may apply.

You can opt out at any time by:

  • Replying STOP to any text message we send

  • Contacting us directly at (330) 748-0961or emailing katie.gross@yahoo.com

After opting out, you may still receive essential non-promotional messages regarding any upcoming appointments.

4. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the Internet or mobile networks is 100% secure.

5. Third-Party Services

We may use third-party platforms to manage and send text messages (such as a booking software or SMS provider). These providers are only given access to your information as necessary to perform their functions and are obligated to maintain the confidentiality of your data.

6. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

7. Contact Us

If you have any questions about this policy or your personal information, please contact us at:

Suburban Lash LLC, DBA Suburban Lash & Beauty
901 E. Aurora Rd. Macedonia, OH 44056
(330) 748-0961
www.SuburbanLash.com